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Anti-Spam Policy

Grasslands Group of Companies (“GGroup”) is committed to ensuring that our customers and others who receive communications from us do not encounter spam. GGroup operates under the business names of Grasslands Recruitment Specialists and SmartHire.ca. Our associated domains are *@grasslandsgroup.com and *@smarthire.ca.

We only send commercial electronic messages (CEMs) from our servers in compliance with this Anti-Spam policy. A CEM sent by GGroup is an electronic message that encourages participation in a commercial activity, such as purchasing a Company product or service.

What is spam?

Spam is unsolicited electronic messages, also known as ‘junk’ e-mail or text messages, often, but not always, sent in bulk form. An electronic message may be spam if:

  • The message is deceptive in that there is an attempt to hide the true sender or content of the message.

  • The recipient’s personal identity and context are irrelevant because the message is equally applicable to any other potential recipients; or

  • The recipient has not granted explicit or implied consent for the message to be sent.

When does GGroup send commercial electronic messages?

GGroup only sends CEMs in the following contexts:

  • You have explicitly informed us that you would like to receive such messages (e.g., you have subscribed to a newsletter or blog)

  • GGroup is responding to a request for information from you;

  • To provide information that you are entitled to receive about products or services you have purchased from us;

  • You have provided your e-mail address to us, or have published your e-mail address, without placing any restrictions on its use, and the context we are sending you is relevant to your business role;

  • A third party who you have an existing relationship with has referred us to you;

  • You have an existing business relationship with GGroup;

  • You have an existing non-business relationship with GGroup;

  • The GGroup representative sending you the message has a personal or family relationship with you;

How does GGroup protect you from receiving spam?

CEMs sent, or caused to be sent, from GGroup’s servers do not:

  • Use or contain invalid or forged headers or non-existent domain names;

  • Employ any technique to otherwise misrepresent or obscure the sender of the message, the point of origin, or the transmission path for the message;

  • Contain false or misleading information in the subject line or otherwise contain false or misleading content;

  • Use a third party’s Internet domain name, or relay from or through a third party’s equipment, without permission of the third party (phishing); or

  • Attempt to surprise or confuse you. GGroup makes best efforts to ensure you have either specifically asked to receive electronic messages from us, or you can reasonably expect to.

GGroup does not knowingly do business with any company that participates in sending spam. GGroup does not sell or exchange any of your information without your consent.

What if I no longer want to receive messages from GGroup?

In most cases, GGroup’s CEM’s provide you with the ability to unsubscribe or opt out of receiving our CEMs. When you unsubscribe using the links provided in our CEMs, you request will be processed as soon as possible, and no later than 10 days after you send the request. There are only limited contexts in which you cannot request that GGroup stop sending you messages, such as when we must communicate with you to enforce GGroup’s legal rights.

Receipt of a CEM from GGroup that seems to violate this policy

In the unlikely event that you receive any messages from GGroup that may be considered spam, please contact us at privacy@grasslandsgroup.com and the matter will be investigated. All GGroup staff are aware of this Anti-Spam Policy, are appropriately trained, and are required to ensure that CEMs receive prior approval from the Administration Manager before being sent to any of our lists. Appropriate disciplinary action will be taken in the event this procedure is not followed.

Contact Us

We are committed to ensure you do not receive unwanted e-mails from our servers.

Should you have any questions about GGroup's spam management strategies, please contact us through the Contact Form! Our contact information will also appear on every CEM you receive from us.

    

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